To our valued clients,
Return and Refunds:
We provide the best products and services to all of our clients. However, if you are unhappy with any product that you purchase at Salon Evolution, you have up to 14 days to return the product for store credit towards retail items. The product must have at least half of its contents remaining in the bottle.
If you are not satisfied with a service that was received, please contact us immediately and we will correct the service within 14 days from the original appointment. Anything beyond the 14 day window will be considered re-growth and Salon Evolution will correct the service, but there will be a fee based on stylist discretion. If you choose to have a correctional service elsewhere, Salon Evolution will not be held responsible.
All sales are final, we do not offer cash, check, or credit card refunds.
Clients under the age of 18 must have a parent or guardian present during the consultation for any color, cut or waxing service. This is to ensure the client and parent understands the maintenance and pricing involved in any service.
Cancellation and tardy policy
To avoid a cancellation fee, please allow for a 24 hours notice for any canceled or adjusted appointments.
We greatly appreciate a courtesy phone call if you are running a few minutes late. If you are more than 15 minutes late, we may have to adjust your appointment, or request you to reschedule, while we are accommodating our existing clients for the day.